Account Recovery
The goal of the recovery process is to regain access to your data and identity, not to create a new empty account.
A Real Scenario
Section titled “A Real Scenario”If you can’t see your old data on a new device, first check that the account is the same, then review sync, recovery keys, and the old device’s status.
How to Decide What to Do Next
Section titled “How to Decide What to Do Next”| Your situation | What to check first | Next step | | --- | --- | --- | | Don’t know where to start | Page title and main entry points | Select only the option relevant to your current goal | | Results are not as expected after an action | Status, empty prompts, access logs, or sync progress | Go back one level and troubleshoot in order | | Worried about affecting data | Backup, sync, account, or permission documentation | Stop first, confirm the scope, then continue |
Boundaries
Section titled “Boundaries”When recovering, troubleshoot in order: account, key, old device, sync status. Do not clear local data at the start.
Next Step
Section titled “Next Step”After reading this section, return to your current task and choose only one minimal action: record an input, check a status, or open relevant settings to confirm.