Platform Purchase and Restore Purchases
Platform purchases have an easily overlooked detail: payment happens on the platform, while benefit display happens in your Granoflow account. The two sides need to match.
A Real-World Scenario
Section titled “A Real-World Scenario”If you made a purchase on the App Store or another platform but can’t see the benefits on your current device, first log in to the same account, then proceed with Restore Purchases.
How to Decide What to Do Next
Section titled “How to Decide What to Do Next”| Your Situation | What to Check First | Next Step | | --- | --- | --- | | Not sure where to start | Current page title and main entry point | Only choose the item that matches your current goal | | Result is not what you expected | Status, empty state indicators, access history, or sync progress | Go back one level and troubleshoot step by step | | Worried about affecting data | Backup, sync, account, or permission notes | Stop first, confirm the scope, then proceed |
Boundaries
Section titled “Boundaries”Restore Purchases is meant to retrieve benefits you’ve already bought — it is not a new purchase. Before executing, confirm the account you’re currently logged into.
Next Steps
Section titled “Next Steps”After reading this section, return to the task you were working on and pick just one small action to continue: record an entry, check a status, or open the relevant settings to complete a confirmation.